When measuring performance, it is important to shut down any unnecessary applications when conducting tests. In some cases, your firewall, antivirus, Wi-Fi connection, Ethernet cabling, and additional hubs/routers/switches can cause a decrease in performance. In order to eliminate potential issues, please try testing with your computer directly connected to your broadband modem. Make sure to remove any additional computers connected to your network (if you have a multi-port modem). Speed tests run over a Wi-Fi connection are not recommended.